balboni design Skills
Project Management
Leadership
Scope, risk & timeline definition, resource allocation, task delegation, statistical data analysis & reporting, executive summation & communication
Manufacturing
Production line qualification & deployment w/ overseas CMs (China, Hungary, Germany), product lifecycle & change management
Quality
Production capability optimization & monitoring (Lean), APQP & management (ISO 9001), material inspections & audits (ISO 2859), failure analysis & replication (8D, DMAIC)
Field
Hardware refurbishment & inventory reworks, product SKU induction
Software
15+ Years
SolidWorks, Photoshop, Illustrator, InDesign, Microsoft Office
5+ Years
OnShape, Fusion 360, Dreamweaver, Lightroom, Atlassian JIRA & Confluence, Google Workspace, PreForm
3+ Years
JMP, Propel, Simplify3D, KeyShot, Premier Pro
Design & Documentation
3D
SLS, SLA & FDM printing; injection molding; laser & water jet cutting; milling & turning; progressive sheet metal forming; vacuum & thermoforming
Digital
CAD modeling & simulation (FEA), GD&T (ASME Y14.5), drawing & rendering
Hand
Line drawing, soldering, welding (flux, TIG)
Mechanical
Functional prototyping; tolerance stack analysis; design verification, lifetime & performance testing
Languages
5+ years
German (professionally fluent), SQL, G & M Code
2+ years
Python, C++, JavaScript
Experience
Senior Sustaining Engineer
Formlabs
Somerville, MA
Jan 2024 - Jul 2024
Jan 2024 - Jul 2024
I championed a phased Kaizen strategy to stabilize, monitor and control material vendors, CM lines and hardware qualification of Formlabs’ in-market SLS products without incurring line-down time or sourcing bottlenecks.
- Own APQP, implementing 5 material and process control plans (article inspections, AQLs per ISO 2859, SPCs, PFDs, response planning) for Formlabs’ in- market SLS products, after conducting 8 vendor audits (ISO 9001) and defining GD&T for 397 distinct items.
- Reduced average (90-day) Fuse 1+ assembly and qualification cycle times by 17% and 23%, respectively. Increased FPY of final performance qualification by 87%—stabilized to 100%—in less than 3 months.
- Drive jidoka-focused RCFA/CA implementation and monitoring of P0 quality issues, requiring CMs and vendors to take immediate proaction and issue SCARs.
- Reduced TTR from line-stopping issues by 77% via decentralized communication between Formlabs, CMs, vendors and 3PLs to minimize operational costs, instabilities and risks with Fuse 1 Series production.
- Executed PPAPs for 3 new cast precision drive train components while developing, qualifying (MSA) and deploying 2 new (G/NG IR sensor inspection jig, laser power meter) and 1 redesigned calibration jigs (radiometric IR sensor calibration) for Fuse 1+.
Contact
SLS Technical Lead
Formlabs
Somerville, MA
Aug 2022 - Jan 2024
Aug 2022 - Jan 2024
I was the quality champion for Formlabs’ in-market SLS products, driving day-to-day Sustaining engineering and project management though analysis of production and field quality KPIs; engaging org-wide stakeholders (Global Sourcing, Manufacturing, Product, Services) and leadership to establish defined priorities and report on active work streams; and ensure continual transference of RCFA data back to R&D and Product PMs.
- Leverage product and technical subject matter expertise, statistical analyses of customer and manufacturing KPIs to drive Sustaining engineering work across Global Operations and Product teams, and routinely share scope, key developments and risks with leadership.
- Ensure continual, accurate information exchange (RCFA and DFMA audit results, revised performance criteria, post-NPI D/ECOs) between R&D, Global Operations, Customer, Product and Embedded teams.
- Championed the reduction of CoPQ for Fuse 1 Series by 19% in 2023 via dynamically allocating NRE to tasks and projects as the platform’s priorities evolved.
- Successfully coordinated reworks of $8M worth of FG inventories in under 2 months, avoiding a ~$47 per unit CoPQ increase.
Contact
SLS Services Engineer
Formlabs
Somerville, MA
Sep 2020 - Aug 2022
Sep 2020 - Aug 2022
As the SLS Services Engineer, I represent a single point of contact between services and our engineering, materials, print process, manufacturing and quality teams responsible for the Fuse 1. These connections make me a critical asset for our Services agents, documentation and customer success teams—enabling them to confidently support our users.
- Concise communication of updates from Engineering stakeholders to Customer and Documentation teams for establishing priorities, developing workflows in/ external content (customer and agent trainings, knowledge base articles, SOPs, white papers).
- Own cataloging, troubleshooting and executive reporting of fleet issues while developing solutions with various Engineering teams.
- Managed a 10 month beta, during which we deployed 18 PVT units (11 Fuse 1s and 9 Fuse Sifts) amongst US and EU beta users.
- Drafted and released 68 SOPs for servicing and maintaining Formlabs SLS hardware, as well as > 80% of copy for the Fuse 1 and Fuse Sift user manuals.
- Increased fleet issue tracking data accuracy by 19% via redevelopment of Formlabs’ Salesforce platform and workflows. Contributed to SLS NPS increases of 23% in 2021 and 37% in 2022.
- Recipient of Formlabs’ PerForm award (Sep, 2021) for consistent, outstanding performance in driving Customer Teams’ success during Fuse 1 NPI.
Contact
Senior Pro Services Expert
Formlabs
Somerville, MA
Aug 2019 - Sep 2020
Aug 2019 - Sep 2020
As a member of Formlabs' Services, I was responsible for supporting users and customers of Formlabs 3D printing hardware, materials and software. Using a combination of phone, email and live video calls, I helped customers get started with 3D printing, diagnose and solve technical issues, and ensure their satisfaction.
- Interact directly with customers through various mediums to diagnose and resolve a variety of hardware, software and workflow-related issues.
- Own and deliver resolutions for irregular or technically complex issue cases not frequently seen by Services.
- Obtained an engineering certification for my comprehension of Formlabs’ SLA products 3 months ahead of schedule for new hires, fortifying the Customer Teams’ success.
- Established an average time to resolution for support cases of 8.60 hrs—eclipsing the target SLA of 12 hrs.
Contact
Digital Fabrication Specialist
FabLab Director
FabLab Director
College of Art and Design, RIT
Rochester, NY
Jan 2017 - Jul 2019
Jan 2017 - Jul 2019
The FabLab is a digital fabrication hub within the College of Art & Design. It provides the RIT community access to a broad range of 3D printing platforms and materials, laser cutting, CNC routing and collaborative workspace—enabling everything from concept ideation to functional prototype design.
I developed the FabLab during my fourth and fifth years, then subsequently as a full-time staff and adjunct faculty member. While it started as a service desk, the CAD FabLab has transitioned into a Makerspace for students across campus to access as their projects' demand.
I developed the FabLab during my fourth and fifth years, then subsequently as a full-time staff and adjunct faculty member. While it started as a service desk, the CAD FabLab has transitioned into a Makerspace for students across campus to access as their projects' demand.
- Research, test and evaluate new hardware, materials, software and workflows for digital fabrication-based design, prototyping and manufacturing.
- Document, illustrate and distribute instructional content for faculty to both develop projects and pass on to students. This includes examples, guides and design templates.
- Manage a workforce of 12 student employees, responsible for running service desk requests and providing basic digital fabrication support to students and faculty.
- Work with professors to integrate digital fabrication into their lesson plans, or with students into their capstone and graduate theses.
- Monthly expense reconciliation, annual budget construction and management for FabLab supplies, student salaries and +$5k purchases.
- Compose, submit and update a proposal for the forth-coming "New FabLab"—equipped with dozens of various printers, CNC tools, full-time staff and guiding resources—packaged as an open-ended resource for the RIT community.
- Demonstrated an increasing demand across the college for 3D printing as tool for prototyping and functional end-use design. The "New FabLab" and its proposed final location will include +2k sq/ft, between 35 - 42 3D printers, multiple CNC tools, and enable students of all disciplines to effortlessly collaborate.
- Facilitated the incorporation of digital fabrication technologies into the core curriculums and final projects of Metals and Jewelry, 3D Digital Design, Industrial, Interior and New Media Design students.
- Familiarized faculty members of the college's craft programs (Jewelry and Metals, Sculpture, Ceramics, etc.) with digital fabrication, enabling them to develop lessons and projects that push students to engage with tools once seen as "off-limits" to craftspeople.
- Negotiated discounted supplier contracts for consumables, resulting in a gross savings of over 30% the allocated budget for printing filament and resin.
- Composed an internal Confluence library of guides, templates and references for the RIT community to access, reducing the overall degree of prototyping required for a project.
Contact
Adjunct SolidWorks Professor
School of Design
School of Design
College of Art and Design, RIT
Rochester, NY
Jan - Mar 2018, 2019
Jan - Mar 2018, 2019
SolidWorks is a core component of the Industrial Design program, and is taught to sophomores in their first and second semesters at both introductory and advanced levels.
- Demonstrate to students various modeling, assembly and FEA tools in SolidWorks, and instruct how to apply that knowledge to designs of their own with contextual projects.
- Educate students on the design 'dos' and 'don'ts' for various manufacturing methods, such as 3D printing, CNC'ing and injection molding.
- Introduce additional computer design software packages, such as KeyShot and Photoshop, as tools to further develop a product's story via renderings and animations.
- Successfully passed 26 students, with class averages of 84.72% and 85.11%, respectively.
- Integrated two new lesson plans for laser cutting products that are designed for flat-pack production, as well as functional prototyping with 3D printing and existing mechanical hardware (springs, pinions, etc.).
- Steadfast growth of student interest in both using digital fabrication as a design tool, and working with it professionally—in terms of on-campus employment.
- More than two-thirds of my students have made SolidWorks their primary CAD package, due to the comprehensive nature of in-class projects, homework and additional faculty support.
Contact
3D Printing Lab Admin
College of Art and Design, RIT
Rochester, NY
Sep 2015 - Dec 2016
Sep 2015 - Dec 2016
Managing a student-run 3D printing lab in College of Imaging Arts and Sciences (now College of Art & Design), consisting of SLA and FDM printers, as well as a class 2 laser cutter. The lab is partially funded by running jobs submitted by students, faculty and alumni of RIT.
- Delegation of workflow tasks, lab-related assignments and troubleshooting to four fellow student employees.
- Track supply usage, levels and costs, and generate PO requests for restocking on a monthly basis.
- Check hardware accuracy and calibration periodically, and preform repairs and maintenance as needed.
- Document operating procedures and notes in JIRA and Confluence for internal use.
- Expanded College of At and Design's 3D printer fleet from one Replicator 2X to ten FDM and SLA printers (FlashForge and Formlabs).
- Built a library of materials for students and professors to use with 3D printing, laser cutting, engraving and CNC'ing.
- Demonstrated a rapidly growing, yet (at the time) under-satisfied need for digital fabrication in the Industrial Design program.
Contact
Mobile User Experience Intern
Enel X (Formerly EnerNOC)
Boston, MA
Jan - Mar 2015
Jan - Mar 2015
EnerNOC (now Enel X) uses multiple data streams to operate their Demand Response and Management platform: a network that dynamically supplies customers with the least expensive source of electricity, as well as suggest the best and worst times to run specific equipment based on usage history and overall grid demand. The system operates in real-time, 24/7/365, and requires both computerized and operator intervention.
- Research existing mobile experiences, for both competing demand response/management products, as well as various consumer products such as IoT devices, mobile accessories, apps, social media and games.
- Research overall U.S. usage of mobile platforms, ranging from smart watches to tablets, in comparison to PC-based platforms (desktops and notebooks) for the last five years. Additionally, assess projections of mobile usage's potential to surpass PC platforms for the next five years.
- Interview users from two different profile groups on their professional and personal use of mobile platforms, apps, ecosystems and accessories.
- Convert verbal and annotated interviews into summarized transcriptions that highlight key details, points or comments made by users.
- Actively participate in team and departmental meetings by providing input from the users' perspectives as needed or requested.
- Successfully interviewed 23 EnerNOC users (11 from group "Emily", 12 from group "Pete"), resulting in accurate profiles of why, how, where and which mobile platforms/experiences each group does and does not use.
- Ascertained specifically what EnerNOC's users need an EnerNOC mobile experience to be, as well as what customers need in order to justify adopting, or the continued use of EnerNOC's Demand Response and Management products.
- Summarized all findings—including notes, recordings and transcriptions of interviews, research findings and behavioral patters of mobile usage for each user—into a company-wide keynote, as well as an internal Confluence database with references, examples and how to connect finding directly to EnerNOC's users.
- Developed a design guide, dubbed "Ten Principles of Good Mobile Design", which covers fundamental concepts of mobile experience design and how to construct one around each user's needs. This guide was heavily influenced by the philosophical works of Simon Sinek, and the design ethos of Dieter Rams.
Contact
CADTech Hardware Technician
College of Art and Design, RIT
Rochester, NY
Apr 2014 - Sep 2015
Apr 2014 - Sep 2015
CADTech (formally CIASTech) is the college's in-house tech support, responsible for every computer, VR/AR/MR/XR headset, sound system and mobile device, as well as software and web-based services.
- Setup and repair various Mac and iOS hardware, software and accessories, as well as products from Lenovo, Dell, Boxx, Netgear, Microsoft, HP and Axis.
- Troubleshoot technical problems on a client or user level, as well as on the administrative or back-end side of a service (network file sharing, Outlook, etc.).
- Educating faculty and staff on new or recently deployed hardware, software and services.
- Developed a working rapport with both faculty and staff of the college, which I later leveraged to engage more departments and programs to utilize digital fabrication in their curriculums.
- Reduced repair expenses up to 20% by preforming several procedures in-house, as opposed to shipping a machine to a 3rd-party off campus.
- Developed posters, signage, team shirts and wireframes for various graphic content, including lab signs, headers and banners for in-house software UIs, as well as informative and instructional signage.
Contact
Education
Greater Boston Manufacturing Program
2023 - 2024
2023 - 2024
Lean Manufacturing
Obtained a Lean Manufacturing Certificate after completing an eight-part course comprised of academic study and practical application of Lean Thinking.
Quality Support Group
2022
2022
8D Problem Solving
Obtained a Certificate of Completion after completing a four-part 8D Root Cause Analysis and Problem Solving workshop.
BFA Industrial Design
Rochester Institute of Technology, 2016
Rochester Institute of Technology, 2016
First Year
Fall, Sep 2 - Nov 17, 2012
- Western Art & Architecture 1
- Introduction to Psychology
- Principles of Microeconomics
- 2D Design 1
- 3D Design 1
Spring, Mar 4 - May 17, 2013
- Western Art & Architecture 3
- Design Drawing
- Drawing 2
- 2D Design 3
- 3D Design 3
Winter, Nov 26 - Feb 23, 2013
- Western Art & Architecture 2
- Creative Writing Seminar
- Drawing 1
- 2D Design 2
- 3D Design 2
Second Year
Fall, Aug 26 - Dec 19, 2013
- History of Industrial Design
- Sophomore ID Studio 1
- ID Form
- Digital Drawing
- Beginning German 1
Spring, Jan 27 - May 22, 2014
- Sophomore ID Studio 2
- Human Factors & Applications
- Integrated CAD
- Beginning German 2
- Introduction to Psychology
Third Year
Fall, Aug 25 - Dec 18, 2014
- Junior ID Studio
- Materials & Processes
- Graphic Tactics
- Principles of Marketing
- Beginning German 3
Spring Study Abroad in Dessau, Germany, Apr 1 - Jul 20, 2015
- Photograph
- Sustainable Design
- Experiential Design
- Deutsch für Englischsprechende
Fourth Year
Fall, Aug 24 - Dec 18, 2015
- ID Career Planning
- Senior ID Studio 1
- Senior ID Capstone 1
- Leave No Trace
- Intermediate German 1
Spring, Jan 25 - May 20, 2016
- ID Professional Practice
- Senior ID Studio 2
- Senior ID Capstone 2
- Advanced CAD Applications
- Intermediate German 2
Fifth Year
Fall, Aug 22 - Dec 16, 2016
- 16th Century Art & Architecture in Florence & Roam
- Science, Technology & Values
- Intermediate German 3
- Special Topics in German: Conversation and Oral Practice
Personal
About Me
In school, my interests were drawn to engineering, industrialization and the arts, yet I struggled with choosing one as a career path. After jumping ship from architecture to pursue Industrial Design, I realized choosing one was irrelevent.
Fast-forward to managing 3D printers in college, where I saw the next industrial revolution in Digital Fabrication. By my junior year, Digital Fabrication was my modus operandi: 3D printing prototypes, laser cutting human factor models and machining Aluminium. My senior capstone then validated my belief that the future of manufacturing is whatever we print, whenever we need it.
That said, I believe designers should not completely abandon the thinking responsible for our predecessors. Good design solves problems—something we achieve by concentrating on the user, understanding our means of production, then responding with sincere empathy.
Hobies
3D Printing
Testing, evaluating different filaments, platforms, slicing software and processes, testing prototypes, building printers
Arts
Origami, drawing and sketching, writing, film (black and white, wet developing) and digital photography
Electronics
Disassembling hardware, building computers, e-waste management
Sports
Snowboarding, skiing, hiking, swimming, mountain biking
Interests
History
19th, 20th century industrialization (European, American), 20th century combat and warfare
Science
Nuclear, biological, environmental, aeronautics and aviation
Technology
Consumer, industrial computing and networking, 3D printers
PDF Resume
Skills
Project Management
Leadership
Scope & timeline definition, resource allocation, task delegation, statistical data analysis & reporting, executive summation & communication
Manufacturing
Production line qualification & deployment w/ overseas CMs (China, Hungary, Germany), product lifecycle & change management
Quality
Production capability optimization & monitoring (Lean), APQP & management (ISO 9001), material inspections & audits (ISO 2859), failure analysis & replication (8D, DMAIC)
Field
Hardware refurbishment & inventory reworks, product SKU induction
Software
15+ Years
SolidWorks, Photoshop, Illustrator, InDesign, Microsoft Office
5+ Years
OnShape, Fusion 360, Dreamweaver, Lightroom, Atlassian JIRA & Confluence, Google Workspace, PreForm
3+ Years
JMP, Propel, Simplify3D, KeyShot, Premier Pro
Design & Documentation
3D
SLS, SLA & FDM printing; injection molding; laser & water jet cutting; milling & turning; progressive sheet metal forming; vacuum & thermoforming
Digital
CAD modeling & simulation (FEA), GD&T (ASME Y14.5), drawing & rendering
Hand
Line drawing, soldering, welding (flux, TIG)
Mechanical
Functional prototyping; tolerance stack analysis; design verification, lifetime & performance testing
Languages
5+ years
German (professionally fluent), SQL, G & M Code
2+ years
Python, C++, JavaScript
Experience
Senior Sustaining Engineer
Formlabs
Somerville, MA
Jan 2024 - Jul 2024
Jan 2024 - Jul 2024
I championed a phased Kaizen strategy to stabilize, monitor and control material vendors, CM lines and hardware qualification of Formlabs’ in-market SLS products without incurring line-down time or sourcing bottlenecks.
- Own APQP, implementing 5 material and process control plans (article inspections, AQLs per ISO 2859, SPCs, PFDs, response planning) for Formlabs’ in- market SLS products, after conducting 8 vendor audits (ISO 9001) and defining GD&T for 397 distinct items.
- Reduced average (90-day) Fuse 1+ assembly and qualification cycle times by 17% and 23%, respectively. Increased FPY of final performance qualification by 87%—stabilized to 100%—in less than 3 months.
- Drive jidoka-focused RCFA/CA implementation and monitoring of P0 quality issues, requiring CMs and vendors to take immediate proaction and issue SCARs.
- Reduced TTR from line-stopping issues by 77% via decentralized communication between Formlabs, CMs, vendors and 3PLs to minimize operational costs, instabilities and risks with Fuse 1 Series production.
- Executed PPAPs for 3 new cast precision drive train components while developing, qualifying (MSA) and deploying 2 new (G/NG IR sensor inspection jig, laser power meter) and 1 redesigned calibration jigs (radiometric IR sensor calibration) for Fuse 1+.
Contact
SLS Technical Lead
Formlabs
Somerville, MA
Aug 2022 - Jan 2024
Aug 2022 - Jan 2024
I was the quality champion for Formlabs’ in-market SLS products, driving day-to-day Sustaining engineering and project management though analysis of production and field quality KPIs; engaging org-wide stakeholders (Global Sourcing, Manufacturing, Product, Services) and leadership to establish defined priorities and report on active work streams; and ensure continual transference of RCFA data back to R&D and Product PMs.
- Leverage product and technical subject matter expertise, statistical analyses of customer and manufacturing KPIs to drive Sustaining engineering work across Global Operations and Product teams, and routinely share scope, key developments and risks with leadership.
- Ensure continual, accurate information exchange (RCFA and DFMA audit results, revised performance criteria, post-NPI D/ECOs) between R&D, Global Operations, Customer, Product and Embedded teams.
- Championed the reduction of CoPQ for Fuse 1 Series by 19% in 2023 via dynamically allocating NRE to tasks and projects as the platform’s priorities evolved.
- Successfully coordinated reworks of $8M worth of FG inventories in under 2 months, avoiding a ~$47 per unit CoPQ increase.
Contact
SLS Services Engineer
Formlabs
Somerville, MA
Sep 2020 - Present
Sep 2020 - Present
As the SLS Services Engineer, I represent a single point of contact between services and our engineering, materials, print process, manufacturing and quality teams responsible for the Fuse 1. These connections make me a critical asset for our Services agents, documentation and customer success teams—enabling them to confidently support our users.
- Concise communication of updates from Engineering stakeholders to Customer and Documentation teams for establishing priorities, developing workflows in/ external content (customer and agent trainings, knowledge base articles, SOPs, white papers).
- Own cataloging, troubleshooting and executive reporting of fleet issues while developing solutions with various Engineering teams.
- Managed a 10 month beta, during which we deployed 18 PVT units (11 Fuse 1s and 9 Fuse Sifts) amongst US and EU beta users.
- Drafted and released 68 SOPs for servicing and maintaining Formlabs SLS hardware, as well as > 80% of copy for the Fuse 1 and Fuse Sift user manuals.
- Increased fleet issue tracking data accuracy by 19% via redevelopment of Formlabs’ Salesforce platform and workflows. Contributed to SLS NPS increases of 23% in 2021 and 37% in 2022.
- Recipient of Formlabs’ PerForm award (Sep, 2021) for consistent, outstanding performance in driving Customer Teams’ success during Fuse 1 NPI.
Contact
Senior Pro Services Expert
Formlabs
Somerville, MA
Aug 2019 - Sep 2020
Aug 2019 - Sep 2020
As part of Formlabs' Services team, I was responsible for supporting users and customers of Formlabs 3D printing hardware, materials and software. Using a combination of phone, email and live video calls, I helped customers get started with 3D printing, diagnose and solve technical issues, and ensure their satisfaction.
- Interact directly with customers through various mediums to diagnose and resolve a variety of hardware, software and workflow-related issues.
- Own and deliver resolutions for irregular or technically complex issue cases not frequently seen by Services.
- Obtained an engineering certification for my comprehension of Formlabs’ SLA products 3 months ahead of schedule for new hires, fortifying the Customer Teams’ success.
- Established an average time to resolution for support cases of 8.60 hrs—eclipsing the target SLA of 12 hrs.
Contact
Digital Fabrication Specialist,
FabLab Director
FabLab Director
College of Art and Design, RIT
Rochester, NY
Jan 2017 - Today
Jan 2017 - Today
The FabLab is a digital fabrication hub within the College of Art & Design. It provides the RIT community access to a broad range of 3D printing platforms and materials, laser cutting, CNC routing and collaborative workspace—enabling everything from concept ideation to functional prototype design.
I developed the FabLab during my fourth and fifth years, then subsequently as a full-time staff and adjunct faculty member. While it started as a service desk, the CAD FabLab has transitioned into a maker space for students across campus to access as their projects' demand.
I developed the FabLab during my fourth and fifth years, then subsequently as a full-time staff and adjunct faculty member. While it started as a service desk, the CAD FabLab has transitioned into a maker space for students across campus to access as their projects' demand.
- Research, test and evaluate new hardware, materials, software and workflows for digital fabrication prototyping and manufacturing.
- Document, illustrate and distribute instructional content for faculty to bother generate curriculums and pass on to students. This includes examples, guides and design templates.
- Manage a workforce of 12 student employees, responsible for running service desk requests and providing basic digital fabrication support to students and faculty.
- Work with professors to integrate digital fabrication into their lesson plans, or with students into their capstone and graduate theses.
- Monthly expense reconciliation, annual budget construction and management for FabLab supplies, student salaries and hardware.
- Using the Industrial Design program's needs, demonstrated an increasing demand across the college for 3D printing as tool for prototyping and functional end-use design.
- Facilitated the incorporation of digital fabrication technologies into the core curriculums and final projects of Metals and Jewelry, 3D Digital Design, Industrial, Interior and New Media Design students.
- Negotiated supplier contracts for consumables, resulting in a gross savings of over 30% the allocated budget for printing filament and resin.
- Composed an internal Confluence library of guides, templates and references for the RIT community to access, reducing the overall degree of prototyping required for a project.
Contact
Adjunct SolidWorks Professor,
School of Design
School of Design
College of Art and Design, RIT
Rochester, NY
Jan - Mar 2018, 2019
Jan - Mar 2018, 2019
SolidWorks is a core component of the Industrial Design program, and is taught to sophomores in their first and second semesters at both introductory and advanced levels.
- Demonstrate to students various modeling, assembly and FEA tools in SolidWorks, and instruct how to apply that knowledge to designs of their own with contextual projects.
- Educate students on the design 'dos' and 'don'ts' for various manufacturing methods, such as 3D printing, CNC'ing and injection molding.
- Introduce additional computer design software packages, such as KeyShot and Photoshop, as tools to further develop a product's story via renderings and animations.
- Successfully passed 26 students, with class averages of 84.72% and 85.11%, respectively.
- Integrated two new lesson plans for laser cutting products that are designed for flat-pack production, as well as functional prototyping with 3D printing and existing mechanical hardware (springs, pinions, etc.).
- Steadfast growth of student interest in both using digital fabrication as a design tool, and working with it professionally—in terms of on-campus employment.
- More than two-thirds of my students have made SolidWorks their primary CAD package, due to the comprehensive nature of in-class projects, homework and additional faculty support.
Contact
3D Printing Lab Admin
College of Art and Design, RIT
Rochester, NY
Sep 2015 - Dec 2016
Sep 2015 - Dec 2016
Managing a student-run 3D printing lab in College of Imaging Arts and Sciences (now College of Art & Design), consisting of SLA and FDM printers, as well as a class 2 laser cutter. The lab is partially funded by running jobs submitted by students, faculty and alumni of RIT.
- Delegation of workflow tasks, lab-related assignments and troubleshooting to four fellow student employees.
- Track supply usage, levels and costs, and generate PO requests for restocking on a monthly basis.
- Check hardware accuracy and calibration periodically, and preform repairs and maintenance as needed.
- Document operating procedures and notes in JIRA and Confluence for internal use.
- Expanded College of At and Design's 3D printer fleet from one Replicator 2X to ten FDM and SLA printers (FlashForge and Formlabs).
- Built a library of materials for students and professors to use with 3D printing, laser cutting, engraving and CNC'ing.
- Demonstrated a rapidly growing, yet (at the time) under-satisfied need for digital fabrication in the Industrial Design program.
Contact
Mobile User Experience Intern
Enel X (Formerly EnerNOC)
Boston, MA
Jan - Mar 2015
Jan - Mar 2015
EnerNOC (now Enel X) uses multiple data streams to operate their Demand Response and Management platform: a network that dynamically supplies customers with the least expensive source of electricity, as well as suggest the best and worst times to run specific equipment based on usage history and overall grid demand. The system operates in real-time, 24/7/365, and requires both computerized and operator intervention.
- Research existing mobile experiences, for both competing demand response/management products, as well as various consumer products such as IoT devices, mobile accessories, apps, social media and games.
- Research overall U.S. usage of mobile platforms, ranging from smart watches to tablets, in comparison to PC-based platforms (desktops and notebooks) for the last five years. Additionally, assess projections of mobile usage's potential to surpass PC platforms for the next five years.
- Interview users from two different profile groups on their professional and personal use of mobile platforms, apps, ecosystems and accessories.
- Convert verbal and annotated interviews into summarized transcriptions that highlight key details, points or comments made by users.
- Actively participate in team and departmental meetings by providing input from the users' perspectives as needed or requested.
- Research existing mobile experiences, for both competing demand response/management products, as well as various consumer products such as IoT devices, mobile accessories, apps, social media and games.
- Research overall U.S. usage of mobile platforms, ranging from smart watches to tablets, in comparison to PC-based platforms (desktops and notebooks) for the last five years. Additionally, assess projections of mobile usage's potential to surpass PC platforms for the next five years.
- Interview users from two different profile groups on their professional and personal use of mobile platforms, apps, ecosystems and accessories.
- Convert verbal and annotated interviews into summarized transcriptions that highlight key details, points or comments made by users.
- Actively participate in team and departmental meetings by providing input from the users' perspectives as needed or requested.
Contact
CAD Hardware Technician
College of Art and Design, RIT
Rochester, NY
Apr 2014 - Sep 2015
Apr 2014 - Sep 2015
Managing a student-run 3D printing lab in College of Imaging Arts and Sciences (now College of Art & Design), consisting of SLA and FDM printers, as well as a class 2 laser cutter. The lab is partially funded by running jobs submitted by students, faculty and alumni of RIT.
- Setup and repair various Mac and iOS hardware, software and accessories, as well as products from Lenovo, Dell, Boxx, Netgear, Microsoft, HP and Axis.
- Troubleshoot technical problems on a client or user level, as well as on the administrative or back-end side of a service (network file sharing, Outlook, etc.).
- Educating faculty and staff on new or recently deployed hardware, software and services.
- Developed a working rapport with both faculty and staff of the college, which I later leveraged to engage more departments and programs to utilize digital fabrication in their curriculums.
- Reduced repair expenses up to 20% by preforming several procedures in-house, as opposed to shipping a machine to a 3rd-party off campus.
- Developed posters, signage, team shirts and wireframes for various graphic content, including lab signs, headers and banners for in-house software UIs, as well as informative and instructional signage.
Contact
Education
Greater Boston Manufacturing Program
2023 - 2024
2023 - 2024
Lean Manufacturing
Obtained a Lean Manufacturing Certificate after completing an eight-part course comprised of academic study and practical application of Lean Thinking.
Quality Support Group
2022
2022
8D Problem Solving
Obtained a Certificate of Completion after completing a four-part 8D Root Cause Analysis and Problem Solving workshop.
BFA Industrial Design
Rochester Institute of Technology, 2016
Rochester Institute of Technology, 2016
First Year
Fall, Sep 2 - Nov 17, 2012
- Western Art & Architecture 1
- Introduction to Psychology
- Principles of Microeconomics
- 2D Design 1
- 3D Design 1
Winter, Nov 26 - Feb 23, 2013
- Western Art & Architecture 2
- Creative Writing Seminar
- Drawing 1
- 2D Design 2
- 3D Design 2
Spring, Mar 4 - May 17, 2013
- Western Art & Architecture 3
- Design Drawing
- Drawing 2
- 2D Design 3
- 3D Design 3
Second Year
Fall, Aug 26 - Dec 19, 2013
- History of Industrial Design
- Sophomore ID Studio 1
- ID Form
- Digital Drawing
- Beginning German 1
Spring, Jan 27 - May 22, 2014
- Sophomore ID Studio 2
- Human Factors & Applications
- Integrated CAD
- Beginning German 2
- Introduction to Psychology
Third Year
Fall, Aug 25 - Dec 18, 2014
- Junior ID Studio
- Materials & Processes
- Graphic Tactics
- Principles of Marketing
- Beginning German 3
Spring Study Abroad in Dessau, Germany, Apr 1 - Jul 20, 2015
- Photograph
- Sustainable Design
- Experiential Design
- Deutsch für Englischsprechende
Fourth Year
Fall, Aug 24 - Dec 18, 2015
- ID Career Planning
- Senior ID Studio 1
- Senior ID Capstone 1
- Leave No Trace
- Intermediate German 1
Spring, Jan 25 - May 20, 2016
- ID Professional Practice
- Senior ID Studio 2
- Senior ID Capstone 2
- Advanced CAD Applications
- Intermediate German 2
Fifth Year
Fall, Aug 22 - Dec 16, 2016
- 16th Century Art & Architecture in Florence & Roam
- Science, Technology & Values
- Intermediate German 3
- Special Topics in German: Conversation and Oral Practice
Personal
About Me
I was first exposed to 3D printers by a family friend and fellow techie who previously worked for Solidscape. It influenced my first invention, which 5-year-old 'me' dubbed "The Comprinter": a 2- and 3D printer merged with a computer that would enable anyone to create anything.
In school, my interests were drawn to engineering, industrialization and the arts, yet I struggled with choosing one as a career path. After jumping ship from architecture to pursue Industrial Design, I realized choosing one was irrelevent.
Fast-forward to managing 3D printers in college, where I saw the next industrial revolution in Digital Fabrication. By my junior year, Digital Fabrication was my modus operandi: 3D printing prototypes, laser cutting human factor models and machining Aluminium. My senior capstone then validated my belief that the future of manufacturing is whatever we print, whenever we need it.
That said, I believe designers should not completely abandon the thinking responsible for our predecessors. Good design solves problems—something we achieve by concentrating on the user, understanding our means of production, then responding with sincere empathy.
In school, my interests were drawn to engineering, industrialization and the arts, yet I struggled with choosing one as a career path. After jumping ship from architecture to pursue Industrial Design, I realized choosing one was irrelevent.
Fast-forward to managing 3D printers in college, where I saw the next industrial revolution in Digital Fabrication. By my junior year, Digital Fabrication was my modus operandi: 3D printing prototypes, laser cutting human factor models and machining Aluminium. My senior capstone then validated my belief that the future of manufacturing is whatever we print, whenever we need it.
That said, I believe designers should not completely abandon the thinking responsible for our predecessors. Good design solves problems—something we achieve by concentrating on the user, understanding our means of production, then responding with sincere empathy.
Hobies
3D Printing
Testing, evaluating different filaments, platforms, slicing software and processes, testing prototypes, building printers
Arts
Origami, drawing and sketching, writing, film (black and white, wet developing) and digital photography
Electronics
Disassembling hardware, building computers, e-waste management
Sports
Snowboarding, skiing, hiking, swimming, mountain biking
Interests
History
19th, 20th century industrialization (European, American), 20th century combat and warfare
Science
Nuclear, biological, environmental, aeronautics and aviation
Technology
Consumer, industrial computing and networking, 3D printers
PDF Resume